Last Updated: 14 May 2018
Information You Provide: We collect, and associate with your account, any information that you provide Domotz when you use the Site, such as when you create an account, purchase a product, or contact us. Information you provide us can include, but is not limited to, (a) your name, email address, physical address, username, password, and other registration information; (b) transaction-related information, such as billing and shipping addresses, credit card information, and any other information necessary to complete the transaction; (c) and information you provide when you contact us.
We do not collect or store your full credit card information. Our credit card processing service provider, will collect and store full payment card information from you.
We may use the information we collect to provide, improve and protect our services, such as for:
- Delivering marketing communications about Domotz-related services, products or promotions. We may use service providers to send these messages on our behalf, but we do not share your email address with any other third parties without your permission.
- Providing you with products, services, or information you request, for example when you contact us for remote support and troubleshooting;
- Providing you with information about the Site or required notices;
- Customizing your experience when using the Site;
- Improving the Site and services that we provide, such as by better tailoring our content to your needs and preferences;
- Generating and analyzing statistics about your use of the Site;
- Detecting, preventing, and responding to fraud, intellectual property infringement, violations of law, or other misuse of the Site.
We may also combine or aggregate any of the information collected through the Site or elsewhere for any of these purposes.
We do not share personal information for any commercial or marketing purpose unrelated to the delivery of Domotz products and services without asking you first. We do not rent or sell our customer lists.
The following are the limited situations where we may share personal information:
Other users: Certain features on the Site may allow you to share information with other users, such as your name, email address and additional information. Please take care if you choose to do so, as we do not control how these other users will handle your information.
Law & Order: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Domotz or our users; or (d) protect Domotz’s property rights.
We may share some aggregated, anonymized and non-personal information publicly and with our partners. For example, we may publish trends about internet speed, or statistics about the type of electronic devices installed in the homes of our customers. This information may also be shared with other users to help them understanding their network as compared to others in the Domotz community, raise awareness about technical issues or help us generally improve our system. We take steps to ensure this non-personal information is not being associated with any specific user and we require our partners to do the same.
Our site uses first party cookies (i.e. cookies set directly by us to your device) as well as cookies served by third parties for the purposes outlined below. Some of the Cookies the Site uses only remain on your device while your browser is open (these cookies are known as “session cookies”) while others remain for longer periods (these are known as “permanent cookies”). The Site uses the following Cookies:
|Type of Cookie||Source||What these cookies do||How to exercise your cookie choices|
You can also manage many companies’ cookies used for online advertising via the consumer choice tools created under self-regulation programs in many countries, such as the US-based aboutads.info choices page or the EU-based Your Online Choices. Finally, you can manage cookies in your web browser.
Specifically, the AdRoll cookie we serve through the AdRoll platform for this purpose is named “__adroll”. We may also drop cookies from our Advertising Partners for the purposes described above. The Advertising Partner cookies dropped will vary depending on who the Advertisers are.
|You can opt out of receiving personalized ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by clicking here. Please note that this “opt out” function is browser-specific and relies on an “opt out cookie”: thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again.
If you opt-out your browser may still send us data, for example your IP address. However, we isolate this data and do not use it other than for accounting and, in some cases, for fraud prevention. If you have opted-out on that browser, we do not use this data to personalize ads or to track you.
|Advertising Cookies||Zoho||Analytics cookies help us improve the way our websites work. These track information about visits to the websites so that we can make improvement and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site the user came from, the number of each user’s visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see how users react to them.||Most browsers allow you to control cookies through their 'settings' preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Internet browsers provide help pages relating to cookie management in their products.|
You have the right to choose whether or not to accept Cookies. However, they are an important part of how our Site works, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality the site.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the “Help,” “Tools” or “Edit” facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have indicated where this is possible in the table above.
Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, is available at the following URLs: www.allaboutcookies.org and www.youronlinechoices.eu.
Data security & retention
Security: We take security seriously and care about the integrity of your personal information. We use administrative, physical, and technical safeguards to protect the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer).
Retention: We will retain your information for as long as your account is active, as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes, or to enforce our agreements.
This Site is not directed to, nor do we knowingly collect information from, children under the age of 16. If you become aware that a child under your care has provided us with information without your consent, please contact us at the contact information below.
If you no longer wish to receive non-transactional communications from us, please click the “unsubscribe” link in any email from us, update your marketing preferences in your account, or contact us at the address below.
To make a request to have personal information maintained by us returned to you, amended or removed, please email firstname.lastname@example.org. Requests to access, change, or remove your information will be handled within thirty (30) days.
Updates to this Policy
If your contact information changes, if you no longer wish to receive marketing communications from us, if you wish to inquire about information we have collected about you, or if you have questions or concerns about Domotz privacy, please contact us at email@example.com or writing at:
120 East 13065 South, Suite 200
Draper, Utah 84020
Last Updated: 21 May 2019